• Help Desk
  • 91 4822 206100
  • info@brilliantpala.in

Summary of Terms & Conditions

Part 1. Terms and condition for online payments

Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also failed transaction. Please follow the instruction carefully.


Once “pay” - option is selected you will be directed for payment through net banking or debit / credit card. You can choose the desired payment option and proceed.
Once the payment is successful, you will get a payment confirmation slip and the student has to keep the same for reference. In case the payment is not successful due to any reason you will get a display on the status of failure in payment.


In case none of the above two happens, and there is heavy delay in any response from the system - if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again in case you have given all the debit / credit card details or net baking authorization for payment, and have not got any response, please check with your bankers or credit card company and see if your account is debited.
If your bank account/cc is debited, please don’t make any attempt to pay again. However, if your account is not debited in the bank, you have to make the payment and get payment successful confirmation. In any case, make a note of reference/transaction details in case of net banking or card payment.

Privacy Policy

The details provided by you shall be utilized only for the purpose of receiving the payments to be made by you to the institution. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.

Cancellation/Refund Policy

There is no cancellation option for the end users after payment is made. In case of duplicate payment, parent/student, kindly approach admin or finance or accounts department for refund with proof of the transaction reference/ your bank statement. Refund will be processed within 10-15 working days, respective payment gateway will send back to the issuing bank [user’s card banker] in batches for processing, which should approximately take 8-15 working days, depending on issuing banks policies. Important: by submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.-

Disclaimer

The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.

Part II. General Website Policy

  • The User agrees to provide authentic and true information. www.brilliantpala.in reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found to be flawed/incorrect (wholly or partly), www.brilliantpala.in has the right in its sole discretion to reject the registration and debar the User from using www.brilliantpala.in and/or other affiliated websites without prior intimation whatsoever.
  • The medium of instruction is mixed - ie. English and local language will be used in the class room.
  • No refund will be made for the amount remitted towards REGISTRATION
  • Application for the refund has to be submitted in the office in the prescribed form along with required documents.
  • Refund application will be considered only for those who have remitted the entire course fee.
  • The Amount of Refund will be calculated solely based on the number of class days upto the date on which proper application for refund is received in our office. Number of classes attended will not be taken into consideration while determining the amount of refund.
  • We will publish your photo and rank for the purpose of publicity when you make a remarkable result.
  • All scholarship concessions will be confirmed only after receiving the attested mark-sheet from the student.
  • Any type of scholarship/concession/discount given to the students may attract GST if levied by the Govt.
  • The User certifies that he/she is atleast 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  • All prices, unless indicated specially are in Indian Rupees. All prices and availability of products are subject to change without prior notice.
  • The User agrees to use the services provided by www.brilliantpala.in for lawful purposes only.
  • Privacy Policy

    This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
    What personal information do we collect from the people that visit our blog, website or app?

    When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, social security number or other details to help you with your experience.

    When do we collect information?

    We collect information from you when you register on our site, place an order for our services or course, subscribe to a newsletter, respond to a survey or enter information on our site or Provide us with feedback on our products or services

    How do we use your information?

    We may use the information that we collect from you when you register, use a service, sign up for our newsletter, respond to a survey or feedback communication, surf the website, or use certain other site features in the following ways:

    To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
    To improve our website in order to serve you better.
    To allow us to serve you better in responding to your customer service requests.
    To quickly process your transactions.
    To send periodic emails regarding your requests, applications, order or other products and services.
    To follow up with them after correspondence (chat, email or phone inquiries)
    How do we protect your information?

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All the eMails we send are encripted. Our mail servers are SPF, DKIM and DMARC passed.
    We implement a variety of security measures when a user places an order ,enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
    Do we use 'cookies'?

    We do NOT use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.

    Third-party disclosure

    We do NOT sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

    Third-party links

    Whenever we are using third party services , say for gateway services , the same is notified when you are redirected.

    Google / Face Book & Other

    We have not enabled Google AdSense or any such third party programs.

    Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above. We do NOT use any third party Content Management Systems or softwares by which the information can be routed to another server. You will be notified of any Privacy Policy changes. You can change your personal information by logging in to your account. or You can disconnect your account if you wish to do so.
    How does our site handle Do Not Track signals?

    We honor Do Not Track - We do NOT track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Does our site allow third-party behavioral tracking?

    It's also important to note that we do NOT allow third-party behavioral tracking.

    COPPA (Children Online Privacy Protection Act)

    We follow COPPA.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
    We will notify you via email within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

    Last Updated 2nd October 2017